I suggest you spend your money somewhere else.
I was called by someone from here regarding an application I put online. I spoke to the same lady 3 times regarding whether I was for sure approved due to some things being on my credit, she said yes all I had to do is come pick out a vehicle and what not. I was like OK this is awesome. I drove an hour to get there for her to immediately pawn me off to someone else. The person she pawned me off with was extremely rude and kind of condescending. The only person there that was nice was the finance manager.
My first time customer experience is actually a big zero stars, but google makes you give one.
I received a call later that day from Josh stating new bolts were put in at no charge. All was forgiven, things happen and he acted quickly to correct the issue.
The initial diagnosis was agreed to with my local mechanic who recommended them, so I authorized the work for a new transfer case. I mentioned to "Josh" that my son said something was hanging under the vehicle. He assuured me it was only the damaged transfer case shield and the new one would have a new shield on it.
Josh was not around, so I paid for the car and my son and I went out to do a last look underneath.
Quick, friendly, and great price for oil change. I'd recommend this place and you won't be disappointed.
This is my most favorite dealership locally of all time. The service department is the greatest. You will not find a Department that is more eager to help you. I have not had to deal with the sales department in a long time. Parts department is always there for you and they will get your p as rts in ASAP if not in stock. GREAT PLACE
Zip ties!? My son exclaimed. I was under the Jeep immediately. I couldn't believe it, instead of four new bolts, I had eight new zip ties. Seriously!
He quickly said the bolts had broken off. Clearly this repair item was known and Josh simply looked at me dumbfounded as I reminded him this was a $2,600 repair and why couldn't this simple item be fixed. So he asked me if I wanted to fix it. I said yes and quickly left before I said anything else.
Bennett was recommended locally above my closest Jeep dealer, so rather than get my son's 2006 Jeep Grand Cherokee towed for free, I spent $135 dollars to have it towed to Bennett.
Update: now over a year since I've bought my car, I've been having leaks. I took it to them and they said there was no leak. After months of having to add air every 800 miles I took it to a different place. They saw it has been patched, and the patch wasn't on right and that's why it has been leaking. How in the HELL do you sell a customer a BRAND NEW car and give them used, patched tires!!!!!????? Stay away from this place, smh
Josh and the long bearded mechanic were nowhere to be found, probably for the best.
So the next afternoon I return to pick up the Jeep, the rope was gone. A good sign. I had spoken with Josh earlier in the morning and he stated a thorough check of everything underneath was done and that the car test drove successfully. I was going to give him such a good review, I was thinking to myself.
I do not recommend them
When I arrived with my son to pick it up he was shocked to still see the bright blue rope he used to secure whatever was hanging beneath the car. I went inside and questioned Josh, who led me to the mechanic that performed the service.
Bought my Dart from here when I was desperately in need of a car. They said they were selling me it for $13,000 but with taxes and all it was going to be $17,500. I asked for copies of the context and bill of sale and said I would receive it in the mail, I did not. I got service done and oil change done and I asked if my contract would carry over to any Dodge dealer if I move to Texas, I was told it was. I'm in Texas now and my service contract can't be found now. I keep trying to call the financial manager and he hangs up on me. Worse customer service in the world. Worse dealership in the world. All these 5 stars are fake as hell. If I could go lower than one star I would!! DONT BUY A CAR FROM HERE!!!!!
Bennett Chrysler Dodge Jeep Ram is a US Car Dealer based in Kingsland, Georgia. Bennett Chrysler Dodge Jeep Ram is located at 1491 GA-40, Kingsland, GA 31548, USA.
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