Second trip, I go to get THAT fixed, and again, it was cheap, the guys inside were great, it got fixed fast, but after that my brakes' sensitivity is so greatly reduced, I have to put the pedal to the floor to even brake normally, with VERY little resistance, which brake pedals are supposed to have. Very scary for someone who has had brakes go out on them at a high speed. Also, now my car is making all sorts of strange noises, parts are clanking together, and honestly, I'm not sure if they are properly finishing up. I leave with more problems every time it seems.
Are they doing it on purpose so I go back and give them more money? Or is it laziness or neglect? I have spent around 800 in one month because of all this, and I cannot afford more, but from the looks of it, I will probably have to go again to get more fixed due to things they did or didn't do to my car when fixing it the last 2 times... :(
Way over priced, almost $300 more than Walmart for a set of Nitto Terra Grapplers.
8/8/17 - I left a message on the corporate website and they contacted me the next day. Very pleasant, very nice and we discussed the issues. Because we have been customers of NTB, Merchants and now Tire Kingdom, they had all of our information over the many years. I am extremely impressed with the follow up and conversation. Kudos to your customer service at corporate, I've changed my rating from a 2 to a 4. As discussed with customer service, am glad this location is so busy, however, growth should be in their future to handle all the customers and they stated they would be discussing options with this location. Hope this review helps others.
Highly recommend them. Been going here for years. They always treat me right. Good tires and services performed. Never had any issues or problems. They work hard and strive to please.
Multiple-time customer here, hello. I went here for the first time to get my catalytic converter replaced. It was relatively cheap and the service was great, but not even a day after it was replaced, my brakes went out while I was driving, TWICE. I almost wrecked both times! Turns out my brake line hose had a hole in it from rubbing on the inside of my tire. I wondered why they didn't properly give the car they just worked on a small once-over to see if anything possibly LETHAL was wrong with the car since this was a highly visable problem anybody could have seen if they worked in that area on the car, which they did.
I have have been a regular customer at Tire Kingdom, but recently, when I began having problems with one of my tires, I went to a mechanic closer to my college. They found that my tire was not placed back on the car properly causing it to damage the axle. This was a result of a tire rotation and balancing I received from Tire Kingdom. This isn't the first instance of gross negligence that my family has experience. My mom went there to receive service a few months before, and a machine was left under the hood of my mom's car. My mom made it all the way home in Woodbine before she realized the hood of her car was still open and the device was still left in her car. My loyalty to Tire Kingdom was due to their great deals and customer service, but there carelessness has lost me as a customer.
Because this establishment has received all 5 stars and they are always busy 7 days a week were the reasons I used them to fix 2 tires that had a screw and a nail in them (both within the same week). I've since had issues with the tires maintaining air pressure and have on 3 occasions stopped by to make an appointment; they are scheduling 2 weeks out. My tires are losing air now, in 2 weeks they will be completely flat! At their suggestion I could sit and wait 2 hours for them to get to me. Twice I have done this only to have them tell me they are not sure they will be able to get to me today. Today I sat there an hour before they realized I wasn't dropping off my car and was waiting. Again, to tell me they "might" be able to get to me in a couple of hours so I should run errands if I needed to. Really? It's a tire company, these ratings have to be either friends or major emergencies because I do not see where their service is all that great. Will take my business to the dealer in the future. SMH
Tire Kingdom is a US Car Repair based in Kingsland, Georgia. Tire Kingdom is located at 101 Kings Bay Rd, Kingsland, GA 31548, USA.
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