He paid special attention to getting all his tools and pieces out from under the hood and it started up beautifully. David explained every step of the process so that I could understand what was going on and his knowledge about vehicles made me feel comfortable and trusting in his ability to do this correctly and safely. He was very hospitable and kind to do this at 9:00 in the dark (only the light from the parking lot and his flashlight) to get the job done.
Great service. If they don't have the parts you need they will get them by the next day.
From start to finish, I am very grateful for the service at this store and would definitely go back if I had any problems, questions, or needed anything in the future. David had a wealth of knowledge and was very focused on securing a positive customer-service experience.
I recently visited the Kingsland store to have my battery checked. Despite it being 8:30 at night, I was quickly tended to by David. The check came back that I had a bad cell, and he was able to check the functioning of my alternator, which was still okay.
After breaking down at 430pm on memorial day weekend, My husband and I had amazing customer service from Aaron. He was extremely knowledgable and helpful, and went above and beyond to help us out! He really saved us that day! Feeling very blessed!
Paid for the battery (they had a coupon special he told me about-win, with a 36-month warranty), and out he went with his tool cart to change it out for me.
Always have the right parts for the vehicle I'm working on.
Advanced Auto Parts is a nice store, with friendly & helpful employees. They have good stock on hand. I am knocking one star because eveyr time I go in I have to wait 10 or 15 minutes to get helped. I appreciate how they take their time with customers but it would be nice if they could work out something a little more efficient (even if I have found all my own items to buy there's usually no one free to just work a cash register, which seems like it would be an easy problem to solve). Other than that I am very happy with Advance and will continue to shop here.
It seemed quite difficult to get out from its tightly tucked in spot. Once out he was able to show me the corrosion from the leaking acid and that it definitely was a good idea to change it out. He worked really hard to clean off the bolts/nuts and connections from corrosion and get the new battery in place.
Advance Auto Parts is a US Car Repair based in Kingsland, Georgia. Advance Auto Parts is located at 760 E King Ave, Kingsland, GA 31548, USA.
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