I had to use the storage facility after the death of my mother. I relocated to find a job and to go to nursing school to build a better life for my daughter and I.I must admit it was difficult at first finding full time work was a bit of a problem and the owner of the storage place worked with with my payments.My blessing of a full time job came in September. I immediately called Mr. Jim the owner to make arrangements to pay off the remaining balance in two months. I asked him for the balance plus two month storage and delivery fee. a complete balance so i could pay it off before I move into my apartment in two months. He refused and told me i had to pay a certain amount that day or he will sell my property. I was forced to hire a lawyer and file chapter 13 bankruptcy so he could not sell my property. Mr Jim still will not release my property and he gets a monthly payment that is allotted out of my check and he is still adding storage fees on to my property because he refuses to release it to me. the fact is he is getting paid and still refuses to give me my property. this Christmas my daughter and i will be sleeping on the floor in our apartment while he and his family sleeps in a comfortable bed and we will not be have Christmas dinner at a table because Mr. Jim still has it locked up. In this economy we have to look out for each other. I will rise above this Mr Jim MERRY Christmas and god bless you.
Excellent customer service!!!! The owner was friendly, got me taken care of right away with he storage unit and the moving truck. Clean facility and I feel better knowing my things are in a safe place. Thanks so much!!!
I only gave them 1 star because there wasn't an option to give 0. First off, they spent about an hour bubble wrapping items that weren't worth the cost to wrap. At nearly $200 an hour, wrapping a $20 chair doesn't really make since if it takes more than about 45 seconds to wrap. Beyond that, they we're supposed to move everything from in our house but apparently they won't touch things that aren't perfectly boxed. This includes items such as ladders. I'm not exactly sure the proper specifications on boxing a ladder. Strollers are also apparently off limits.
Awesome staff, very helpful... Always very nice, facility is super clean. I wouldn't have my personal belongings anywhere else. **Great Prices as well**
I will not be using their services ever again, and you shouldn't either.
PS - Thanks for breaking my daughter's prized Hello Kitty bed, and for wrapping my $20 IKEA chair, but not my $2000 carbon Fiber Bike
Very good mgr let me bring my stuff after hours because of my work schedule.
Hippo Storage And Moving West is a US Moving Company based in Kingsland, Georgia. Hippo Storage And Moving West is located at 1055 E King Ave, Kingsland, GA 31548, USA.
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